Crisis Mobile Triage
Sweetser assumes responsibility of Crisis Services as of July 1, 2026
Kennebec Behavioral Health (KBH) and Sweetser today announced that, effective July 1, 2026, Sweetser will assume responsibility for Mobile Crisis Intervention Response Services in Kennebec and Somerset Counties (Public Health District 5). The two organizations are working closely together to ensure that this transition is as seamless as possible for the individuals, families, and community partners who depend on these critical services.
KBH has proudly served as the mobile crisis provider for this region and remains deeply committed to the wellbeing of the communities it serves. Recognizing that continuity of care and stability of service are paramount, KBH and Sweetser have been engaged in active, collaborative planning to support a smooth handoff — ensuring that no individual in crisis experiences a gap in services during the transition.
Both organizations share a deep commitment to Maine’s behavioral health system and to the people it serves. Together, KBH and Sweetser are coordinating across care teams, community partners, hospitals, law enforcement, and other stakeholders to preserve established relationships and ensure that the transition does not interrupt the delivery of services.
What Community Members Need to Know
Beginning July 1, 2026, individuals in Kennebec and Somerset Counties seeking mobile crisis support should contact Sweetser using the following crisis line number(s):
1-888-568-1112 or TEXT/CALL 988
Available 24 hours a day, 7 days a week
While mobile crisis services will transition to Sweetser, Kennebec Behavioral Health remains fully committed to its mission and to the people of Central Maine. KBH will continue to provide a comprehensive range of behavioral health services across Kennebec, Somerset, and the surrounding region, including outpatient therapy, psychiatric services, community support, substance use treatment, and more.
KBH’s work — rooted in more than six decades of service — continues, and the organization looks forward to partnering with Sweetser and the broader community to advance behavioral health and wellbeing throughout the region.