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CCBHC

Certified Community Behavioral Health Clinic

What is CCBHC?

Certified Community Behavioral Health Clinics (CCBHC) are a national initiative to improve access to person-centered behavioral health care for vulnerable populations in our communities. 

As a CCBHC in Maine, KBH offers:

  • Rapid access and screening for clients. 
  • Clinicians trained in the use of evidence-based practices.
  • Care Coordinators who support each client, work with client’s providers and help connect clients to resources.

Nine Core Services of CCBHC

Sweetser provides Crisis Services through a “Designating Collaborative Organization” agreement with KBH to serve CCBHC enrollees in Somerset and Kennebec Counties

Call the Maine Crisis Line at 888-568-1112.

Qualified, licensed therapists at Kennebec Behavioral Health outpatient clinics treat a wide range of problems including anxiety, depression, grief, loss issues and substance use disorders.

Learn about clinic services

Psychiatric Clinic experts at KBH  provide compassionate, collaborative, and safe  care of individuals with psychiatric and co-occurring disorders.

We offer a variety of adult and pediatric outpatient medication management services. We provide initial nursing assessments, followed by comprehensive psychiatric evaluations by providers, which become the foundation for ongoing treatment. Our providers work collaboratively with patients (and others involved in their treatment) when developing their treatment plans.

Learn about clinic-based services

CCBHCs provide or coordinate access to primary health screenings, monitoring of comorbid health conditions, and connections to primary care and other providers who specialize in chronic disease prevention and management.

Case Management helps connect individuals in need of support with resources to improve their mental and physical health. Case Managers assess the needs of clients and research health, housing, education and other options for clients. Case Managers will also help connect adults with such resources and make referrals to other services.

Learn about case management 

Specially trained KBH Peer Support Partners with their own experience of recovery from mental health and substance use disorders can help you build positive connections and empower growth for the future.

As a CCBHC, we place a special emphasis on serving active service duty members of the U.S. Armed Forces, veterans, and their family members. We understand that seeking behavioral health services can pose unique challenges for military-connected clients. We have designated Military and Veterans Liaisons who are veterans themselves, and who can help clients access VA benefits and other resources. Our Liaisons can also support clients and their KBH staff in addressing particular challenges that may come up during their treatment.

It is our goal to ensure that every person who comes to KBH for services receives the best quality of care in the way that is best suited to their own particular goals and needs.

Our Person- and Family-Centered approach means we work together with each client to develop a treatment plan that reflects their own unique strengths and goals. We emphasize shared decision-making, and we involve family members and other key supports according to what the client wants.

Services that are family-focused also emphasize the important role of family in the service planning process for children. We focus not only on the wellbeing and developmental needs of the child, but also on supporting relationships among the child, family, and service providers as well, promoting greater overall wellbeing.

Our KBH Access Center Specialists conduct an initial screening and risk assessment for every new client to immediately identify their needs, to determine whether emergency or urgent services are needed, and to provide an initial diagnosis that helps guide the services the person wishes to receive. This can be done in person, by phone, or virtually.

If services are needed urgently but the situation is not an emergency, a KBH provider can respond within 24 hours. And for “routine” needs, we make sure that the initial screenings and assessment are completed within 10 days of the time we receive a referral.

Care Coordination

Two people shaking hands in office

As a CCBHC, KBH offers mental health and substance use disorder treatment with Care Coordination in Maine support for everyone, regardless of insurance coverage or ability to pay. 

Our Care Coordinators will work with you as a team, ensuring that your treatment plan best reflects your needs. 

Care Coordinators help you navigate the complex health care system by aiding in the coordination of appointments, referrals and communicating with providers. 

Our Care Coordinators will be your advocates and provide you with the tools and resources you need to make informed decisions about your health. 

Sliding Fee Scale

If you don’t have insurance, you may be able to receive a discount on your existing services at KBH.

No one will be denied access to services due to inability to pay. 

There is a discounted/sliding fee schedule available based on family size and income.

Download the sliding fee scale or call us at 1.888.322.2136 to learn more:

Sliding fee scale with 2026 Federal Poverty Guidelines

FAQ

KBH will become one of five Certified Community Behavioral Health Clinics, or CCBHCs, in Maine on July 1, 2025.

If you are not currently a client of KBH, please make a referral online at referrals.kbhmaine.org or call our Access Center at 1.888.322.2136. 

Current clients will receive a letter about CCBHC. They will also be notified about CCBHC during their next appointment. 

You do not have to do anything at this time as a KBH client. We will continue to offer all of our current services and there will be no change in the cost of our services. You can continue to work with your existing KBH care team, just as you have been. 

The cost of your services will not change! However, KBH will now offer a few free services that you may utilize. 

As a CCBHC, KBH now offers 24/7 Crisis Services and Crisis Residential Services, Care Coordination Services, and Adult, Family and Youth Peer Services. 

KBH will offer CCBHC services at our Augusta, Skowhegan, Waterville and Winthrop Clinics. See our locations below!

KBH'S CCBHC Locations

Augusta Clinics

Location I: 11 Caldwell Road, Augusta, ME 04330
Location II: 66 Stone Street, Augusta, ME 04330
Location III: 10 Caldwell Road, Augusta, ME 04330
11 Caldwell Phone: 207.213.2037
66 Stone Phone: 207.626.3455
10 Caldwell Phone: 207.626.3448
Email: info@kbhmaine.org

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Get Directions to 66 Stone
Get Directions to 10 Caldwell

10 Caldwell Road location in Augusta

Skowhegan Clinic

Location: 5 Commerce Drive, Skowhegan, ME 04976
Phone: 207.474.8368
Email: info@kbhmaine.org

Get Directions to Skowhegan

KBH's Skowhegan Clinic

Waterville Clinic

Location: 67 Eustis Parkway, Waterville, ME 04901
Phone: 207.873.2136
Email: info@kbhmaine.org

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Outside view of 67 Eustis Parkway in Waterville in the summer

Winthrop Clinic

Location: 736 Old Lewiston Road, Winthrop, ME 04364
Phone: 207.377.8122
Email: info@kbhmaine.org

Get Directions to Winthrop

KBH's Winthrop Clinic