211 Maine: COVID

211 and COVID-19

To our Community Members

During the COVID-19 pandemic, Kennebec Behavioral Health wants to be sure that families remain aware of the services provided by the Maine State Crisis Line. If you, or anyone you know, is experiencing a mental health or behavioral crisis, please call 1-888-568-1112.  As a reminder, in light of the potential strain on Emergency Departments due to COVID-19, we encourage families and individuals to seek crisis intervention by calling the crisis line from where they are rather than going to the Emergency Departments.  Mobile Crisis responders can meet individuals via telehealth and in person as needed in the location of the individual’s or family’s choosing.

211 Maine is a free, confidential information and referral service that connects people of all ages across Maine to local services. Maine CDC worked closely with 211 Maine to incorporate answers to general questions about COVID-19 to the 211 resource. Calls, texts, and emails to 211 are answered 24/7 by a person here in the state.

211 Maine is equipped to answer general questions about the 2019 novel coronavirus, including how Maine people can best protect themselves, options for testing, and travel considerations. Anyone looking for specific medical advice regarding symptoms they may be experiencing is strongly urged to call their medical provider, an urgent care center, or 911, depending on the severity of their symptoms.